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SHIPPING ERRORS
If an item is received damaged or if an item other than what was ordered was shipped, please call or email us with your name, order # and indicate what is missing. Errors in shipments must be brought to our attention within 5-days of receiving the order. We will not be able to assist you with missing items that are not reported within the 5-day period following delivery.
Shipment delays due to weather, acts of God, or carrier issues that could not be foreseen are not considered errors. Orders cannot be cancelled once shipped, and all the terms of our standard return policy would still apply.
RETURN POLICY
Firearms, Ammo, and Clothing:
All sales of firearms, ammunition, and clothing are FINAL, and returns are NOT ACCEPTED unless prior approval is given. If a defect is found in any firearm or frame not manufactured by Legion Firearms, ammunition or other item, please contact the manufacturer directly to submit a warranty claim with that manufacturer.
Once a firearm is transferred to a customer Legion Firearms will not accept a return or exchange.
Firearms are subject to a minimum of 15% restocking fee if authorized for return due to the additional paperwork required. This fee also applies to firearms returned as a result of being declined upon delivery, locality restriction or ineligibility of the purchaser. It is the responsibility of the purchaser to verify the legality of the firearm purchased in their jurisdiction.
Legion Firearms is not responsible for the reimbursement of any shipment costs or transfer fees due to a firearm being returned.
Clothing must be returned unworn and still with the original tags and/or packaging.
Clothing will not be accepted for returns if they have any odor, including environmental odors such as those from smoke, cooking, or pets regardless of if they have been worn.
Any worn, soiled, altered, washed, or customer-damaged items cannot be returned and will be shipped back to you at your cost with no refund issued.
Ammunition cannot be returned at any time for any reason.
All other items:
Returns must be initiated within 15 calendar days after delivery of the product. All returned items must be in the same condition as when they were shipped by in their original packaging. If the returned item(s) are in a condition in which they cannot be resold, a restocking fee may be assessed.
All items must be in "new, unaltered, and unused condition". Products cannot have been installed or used in any fashion. Definition of new, unaltered, and unused condition is:
Refunds are contingent upon inspection of item(s) once we receive the return. We suggest using the same packaging and boxes that were used in the original shipment if at all possible. Please see return mailing address below.
Please include your order or invoice number with your return.
Customers are responsible for ALL shipping costs for returns. Refunds are contingent upon inspection of item(s) once we receive the return.
Refunds issued to the original credit card used at purchase will be subject to a 15% restocking fee and will take approximately 3 business days to reflect in the purchasing account from the time we process the return.
Orders canceled after being placed but before shipping are subject to up to a 15% restocking fee.
RETURNS SHOULD BE SHIPPED TO:
Legion Firearms
2473 S Higley Road
Suite 104-253
Gilbert, AZ 85295